SMS Privacy Policy

Effective Date: 10/9/2025

Traditional Funeral Services ("we," "our," or "us") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect the information you provide when you opt in to receive SMS (text) messages from us.

1. Information We Collect

When you opt in to our SMS messaging program, we may collect:

• Your mobile phone number
  
  
• Your name (optional)
  
  
• Any message content you send to us
  
  
• Message delivery and response data (e.g., time sent, received, opened)
  
  

2. How We Use Your Information

We use your information to:

• Send you relevant updates, alerts, or promotional offers
  
  
• Respond to customer service requests or inquiries
  
  
• Manage your communication preferences
  
  

We do not share, sell, rent, or loan your information to any third parties for marketing purposes.

3. SMS Program Description

You may receive messages that include:

• Appointment reminders
  
  
• Service updates
  
  
• Promotional messages
  
  
• Support-related communications
  
  

Message frequency may vary. Message and data rates may apply.

4. Opt-In and Consent

By opting in to receive SMS messages from Traditional Funeral Services, you consent to receive text messages at the phone number you provided. Consent is not a condition of any purchase.

You may opt in by:

• Submitting your phone number via our website or app
  
  
• Texting a keyword to a short code or phone number provided by us
  
  

5. Opt-Out Instructions

You can cancel the SMS service at any time by replying:

• STOP to unsubscribe
  
  
• HELP for customer service or support
  
  

You may also contact us directly at:
📧 traditionalfuneralservice@gmail.com
📞 949-441-9519

6. Data Security

We take reasonable measures to protect your personal data, including encryption and secure storage. However, SMS is not a fully secure form of communication, and you acknowledge the risks of sending sensitive data over text.

7. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

8. Contact Us

For questions about this policy, please contact us at:

Traditional Funeral Services

 24000 Alicia Pkwy

Building 17 Ste 265

Mission Viejo, Ca 92691
📧 traditionalfuneralservice@gmail.com
📞949-441-9519